Common Two-Way Radio & Covert Antennae Questions.......
The below illustrates a sample of regular questions that apply to the two main areas of this site. Please do not hesitate to contact us is you require any further information that is not shown below.Two-Way Radio FAQ's
Will my radio equipment work with the existing equipment I am using?
Yes, please let us know when you are ordering your equipment that you require the new equipment to be compatible with your existing and we can program the new equipment to the same frequencies. This is subject to Ofcom terms and conditions.
I am using non-licensed PMR446 equipment and I would like to upgrade to better quality licensed radio equipment, how do I go about obtaining a licence through Ofcom?
An application to Ofcom has to be made. There is a link on our two way radio page in order to download the application form. Please feel free to ask us any questions with regards to your application as we have vast experience in completing these forms and we can go through it with you over the telephone. The application process is usually complete within 20 working days.
I currently have a Motorola branded radio system which is ageing, if I purchase new non-Motorola equipment will it operate with the old system.
Yes it will be fully compatible as it is the frequency and CTCSS that pair the equipment, we will require a copy of your licence in order to make this happen. Obviously, the new equipment is far more advanced now and some feature may be inhibited, however we can discuss this and make you aware of the limitations.
Can I try before I commit?
Absolutely, we offer a free 1 week trial period on equipment, in order for you to assess the equipment in it's proposed environment. Please call us for details.
My radios don't appear to last as long as they used to?
The battery pack on the handportable has a much shorter life expectancy to the actual radio equipment. In order to maintain optimum performance, we recommend that you replace your battery equipment every 24 months in order to maintain good standby time.
How long will it take to receive my order of radio equipment.
If you are hiring the equipment, we generally have over 200 handportables ready for despatch, so long as your order is received prior to 4pm, Monday to Friday, you will receive the next working day. If you are purchasing equipment we usually ship the equipment so that it is fully charged and with the initial charge up taking 16 hours, the equipment will be despatched within 48 hours.
Covert Vehicle Antennae FAQ
What makes SFL's Covert Antennae unique from other manufacturer's?
SFL supply aerials which are 100% genuine and OEM to the vehicle, therefore offering a true covert application in every way. To offer you even more satisfaction, SFL offer a modification service where the customer can supply their own product for modification to the desired frequency. Other manufacturer's simply imitate aerial designs offering a 'generic' solution; rather than a 'complete' application.
What is the typical lead time for the supply of covert vehicle antennae equipment?
85% of antennae equipment are supplied and modified within 5 working days from you official authorisation to proceed.
The lead time is too long for a specific project, can this be shortened?
SFL has a 'never say never' approach to these questions, please contact us to discuss your project's deadlines and we will always do our best to achieve them.
The vehicle to be installed does not consist of a domestic radio antennae, what are the options?
There is no true solution that will operate with the same performance as a roof located antennae, however, we do provide alternative solutions that have been very successful on many previous projects around the World such as the generic 'shark fin' or the window blind antennae to shortlist a few. Please see the Specialist Products area for more information.
