Minimise downtime and maximise productivity, there are a number of packages available to give you peace of mind and secure your purchase on equipment. With our in house certified engineers with offer fast turn around, telephone assistance and remote diagnostics. See below what packages are available.
| Package | Coverage Period (Years)* | Telephone Support (Mon-Fri 8am - 5.30pm | Covers Damage & Priority Repair | Parts Covered In Repair | Software Support | Covers BER (beyond economical repair) | Next Day Loan Radio | Turnaround Time** | Carriage | Cost Per Handset (Per Month)*** |
|---|---|---|---|---|---|---|---|---|---|---|
| Gold | 2,3 or 5 | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | 24 Hours | 2-way | From £3.50 |
| Silver | 2,3 or 5 | ✔ | ✔ | ✔ | X | X | X | 2 Days | 2-Way | From £2.50 |
| Bronze | 2,3 or 5 | ✔ | ✔ | X | X | X | X | 3 Days | 1 -Way | From £1.50 |
*Minimum 2 Year Coverage Contract. **Turnaround time is SFL "in-house" repair time and does not include time in transit.
***Does not cover accessories, only radio head.
NB. Radios purchased longer than 3 months must undergo a health check prior to taking out a maintenance plan.
Head Office: 0151 334 9160
London Office: 0203 621 7559
Lines Open: 8am - 5:30pm Mon-Fri
Fax: 0151 482 8949
Email: sales@sflmobileradio.co.uk
We aim to respond to all enquiries within 2 business hours
© 1997 - 2020 SFL Mobile Radio Ltd • All Rights Reserved
Take advantage of SFL Mobile Radio’s two-way radio repair service to minimise disruption and downtime to your business. Whether you are a new or existing customer, SFL’s team of fully qualified engineers will carry out repairs using industry-standard diagnostic and repair equipment.